privacy policy

Style stylearcade Pty Ltd (ABN 42 601 545 644) trading as Style Arcade (“we”, “us” “Style Arcade” or the “Company”) is committed to privacy protection.

At https://stylearcade.com.au/ (“this site”), we understand the importance of keeping data private and secure. This privacy policy (“Privacy Policy”) describes generally how we manage data and safeguard privacy. If you would like more information, please don’t hesitate to contact us.

This Privacy Policy forms part of, and is subject to the provisions of, our Terms and Conditions (https://www.stylearcade.com.au/about-us).

We care about your data protection & privacy:

We will never rent, trade or sell your data or contact information to anyone.

We will never publicly display your data or other personal details that identify you.

1. The Australian Privacy Principles
We will treat all data in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”). The Privacy Act lays down 13 key principles in relation to the collection and treatment of data, which are called the “Australian Privacy Principles”.

2. Data we collect
Information that may be held by the Company may include:

2.1 your name and date of birth;

2.2 residential and business postal addresses, telephone/mobile/fax numbers and email addresses;

2.3 any information that you provided to us by you during your account creation process or added to your user profile;

2.4 other information relating to your business;

2.5 preferences and password for using this site and your computer and connection information; and

2.6 any information that you otherwise share with us.

3. How do we collect the data
We only collect information that is necessary for us to conduct our business as a Retail Merchandise Buying and Planning Software provider.

3.1 Data that you provide to us

We may collect data that you provide to us about yourself when you: use this site, including (without limitation) when you:

° create a user account;

° add information to your user profile;

° add reviews, forum or chat room messages or comments in any elements of this site that permit user-generated content;

° register for access to premium content or request certain premium features; or

° complete an online contact form to contact us or any third-party supplier;

° visit our website;

° provide information to us by telephone or through marketing or competition application forms; or

° send us an email or other communication.

3.2 IP addresses

This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. The Company collects and manages IP addresses as part of the service of providing internet session management and for security purposes. The Company may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.

4. Cookies
4.1 Our website uses “cookies” to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains in that folder after you close your browser and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store data about you. We extend the same privacy protection to your data, whether gathered via cookies or from other sources.

4.2 Why we use cookies

This site uses cookies in order to:

° track the pages visited, links clicked, non-sensitive text entered, and mouse movements, during your use of our site.

° remember your preferences for using this site;

° manage the signup process when you create an account with us;

° recognise you as logged in while you remain so. This avoids your having to log in again every time you visit a new page;

° show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services); and

° remember details of data that you choose to submit to us (eg, through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

4.3 Third party cookies

In some cases, third parties may place cookies through this site. For example:

° Google Analytics may use cookies to collect de-identified data about how long users spend on this site and the pages that they visit; and

° Google AdSense may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you.

5. Access to your data
5.1 In most cases, you may have access to data that we hold about you. We will handle requests for access to your data in accordance with the Australian Privacy Principles. All requests for access to your data must be directed to the Privacy Officer by email or by writing to us at our postal address. We will deal with all requests for access to data as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your data, but in no case will we charge you a fee for your application for access.

5.2 In some cases, we may refuse to give you access to data that we hold about you. This may include circumstances where giving you access would:

° be unlawful (eg, where a record that contains data about you is subject to a claim for legal professional privilege by one of our contractual counterparties);

° have an unreasonable impact on another person’s privacy; or

° prejudice an investigation of unlawful activity.

5.3 We may also refuse access where the data relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.

5.4 If we refuse to give you access, we will provide you with reasons for our refusal.

6. Correcting your data
6.1 We will amend any data about you that is held by us and that is inaccurate, incomplete or out of date if you request us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your data that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

6.2 You agree that is your responsibility to keep your Data up to date.

7. Storage and security of your information
7.1 We are committed to maintaining the confidentiality of the information and data that you provide us, and we will take all reasonable precautions to protect your data from unauthorised use or alteration. In our business, information may be stored electronically (on our computer systems and with our website hosting provider). Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information.

7.2 We require a regular, automated, data feed from you to remain updated on merchandise movements. You will be solely responsible for supplying the automated data extract that meets the criteria specified in the Engagement Terms (please read our Terms and Conditions for the engagement terms).

7.3 You should store any data extract files in your local infrastructure until we confirm that the files have been received by us.

7.4 You should back up and retain any data extract files Extract data files for traceability. We will be taking backups of all data irrespective of format (file or database) daily and retaining for 30 days.

8. Publicity:
During the Term of the engagement, we may disclose your name as a customer of ours and/or user of the Software, and you grant us the right to display your name and logo in our marketing materials and on our website, in each case in accordance with any branding guidelines you may provide to us.

9. GDPR
9.1 Style Arcade welcomes the General Data Protection Regulation (“GDPR”) of the European Union (“EU”) as an important step forward in streamlining data protection globally. We intend to comply with the data handling regime laid out in the GDPR in respect of any data of data subjects in the EU that we may obtain.

9.2 GDPR rights

The requirements of the GDRP are broadly similar to those set out in the Privacy Act and include the following rights:

° you are entitled to request details of the information that we hold about you and how we process it. For EU residents, we will provide this information for no fee;

° you may also have a right to:

° have that information rectified or deleted;
° restrict our processing of that information;
° stop unauthorised transfers of your data to a third party;
° in some circumstances, have that information transferred to another organisation; and
° lodge a complaint in relation to our processing of your data with a local supervisory authority.

9.3 Where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.

9.4 If you object to the processing of your data, or if you have provided your consent to the processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. However, please be aware that:

° such objection or withdrawal of consent could mean that we are unable to provide our services to you, and could unduly prevent us from legitimately providing our services to other customers/clients’ subject to appropriate confidentiality protections; and

9.5 even after you have chosen to withdraw your consent, we may be able to continue to keep and process your data to the extent required or otherwise permitted by law, in particular:

° to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact on your rights, freedoms or interests; and

° in exercising and defending our legal rights and meeting our legal and regulatory obligations.

10. Storage and processing of Data:
10.1 Data that we collect about you may be stored or otherwise processed by third party services with data centres based outside Australia from time to time. We consider that the collection and such processing of this information is necessary to pursue our legitimate interests in a way that might reasonably be expected (example: to analyse how our clients use our services, develop our services, grow our business and to operate, maintain, repair, or otherwise improve or enhance user experience) and which does not materially impact your rights, freedom or interests.

10.2 We require that all third parties that act as “data processors” for us provide sufficient guarantees and implement appropriate technical and organisational measures to secure your data, only process personal data for specified purposes and have committed themselves to confidentiality.

10.3 Use of Data

° We may collect, use and disclose data including but not limited to: pages visited, links clicked, non-sensitive text entered, and mouse movements, active sessions, as well as the referring URL, browser, operating system, marketing, cookie information, and Internet Service Provider (“Usage Data”).
° The company’s purpose in collecting usage data is to understand better how you use the software. The usage data is also used to operate, maintain, repair, or otherwise improve or enhance the user experience or its underlying files or systems.
° The usage data is only used for our business purposes (including Software use optimization and product marketing).
° We ensure that such use does not reveal your identity, any of your confidential information or any personally identifiable information that belongs to you.

11. Duration of retention of your data
We will only keep your data for as long as is necessary for the purpose for which it was collected, subject to satisfying any legal, accounting or reporting requirements. At the end of any retention period, your data will either be deleted completely or anonymised (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning). In some circumstances, you can ask us to delete your data.

12. Indemnity
You indemnify us against any liability, claim, proceeding, cost, expense (including the actual legal fees charged by our solicitors) and loss of any kind arising from any actual or alleged claim by a third party that any data supplied by You infringes the rights of that third party (including Intellectual Property Rights outlined in our Terms and Conditions and privacy rights) or that the data is objectionable, incorrect or misleading.

13. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. When there are changes to this Privacy Policy, we will update this page. The date on the bottom will always indicate when we last made changes.

14. Questions or Concerns
If you have any questions or concerns regarding the privacy, please send us a detailed message support@stylearcade.com.au. We will make every effort to address your concerns.

This privacy policy became effective on 1 July 2016.